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Privacy Policy

1. Introduction

 

This Privacy Policy describes how Lucky-Pinky ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Service (the "Site").

 

2. Information We Collect

 

We collect information about you in a few different ways, depending on how you interact with our Site:

  • A. Information You Provide Directly:

    • Order Information: When you make a purchase or attempt to make a purchase, we collect information necessary to fulfill your order, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.

    • Account Information: If you create an account, we collect your name, email address, and password.

    • Communications: Information you provide when you communicate with us (e.g., customer support inquiries).

  • B. Information Collected Automatically (Usage Data):

    • When you access the Site, we automatically collect certain information about your device and your interaction with the Site. This may include:

      • Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.

      • Usage Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

    • We collect this information using the following technologies:

      • Cookies: Data files placed on your device or computer.

      • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

      • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

 

3. How We Use Your Information

 

We use the Personal Information we collect to:

  • Fulfill Orders (Contractual Necessity): To process your payment, arrange for shipping, provide you with invoices and order confirmations, and communicate with you about your order.

  • Provide Customer Support: To respond to your inquiries and requests.

  • Improve Our Site and Service (Legitimate Interest): To screen our orders for potential risk or fraud, and to generate analytics about how our customers browse and interact with the Site.

  • Marketing and Advertising (Consent/Legitimate Interest): To provide you with information or advertising relating to our products or services, provided you have explicitly opted in or we have a legitimate basis to do so.

  • Account Management: To manage your online account with us.

 

4. Sharing Your Personal Information

 

We share your Personal Information with third parties to help us use your Personal Information, as described above:

  • Service Providers: We share your information with third-party service providers to perform services on our behalf, such as:

    • Payment Processors (to handle secure transactions).

    • Shipping Carriers (to deliver physical goods).

    • Data Analytics Providers (e.g., Google Analytics, to help us understand how our customers use the Site).

    • Marketing Platforms (to manage email campaigns).

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

  • Business Transfers: Your Personal Information may be transferred to a successor entity in the event of a merger, acquisition, or sale of assets.

 

5. Your Rights

 

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Correction/Rectification: You may request that we correct any inaccurate personal information.

  • Right to Erasure (Right to be Forgotten): You may request that we delete the personal information we hold about you (subject to certain legal exceptions).

  • Right to Object to Processing: You may object to certain types of processing, such as direct marketing.

  • Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information in Section 8 below.

 

6. Data Retention

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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